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11:35 pm
September 19, 2011
Offline
QuoteI always have this questions in mind.
I constantly contact Chinese online media for work, and I saw that it took at least a few days for them to reply you until I mentioned my QQ no. in the email. Then miracle happened – they added me on QQ right away and send me all the info I needed in light speed.
I'm just wondering do Chinese people prefer casual conversations (in QQ) than formal business conversations (in emails)?
I also realized that if I implied them that I'm "their new friends", their productivity soared instantly. And then they became more warm and replied me even faster.
4:35 am
May 20, 2011
OfflineThe answer is yes…
Sellers, traductors, photo studios, and more generaly every worker behind a computer in China use QQ for work.
When you buy on taobao you first need to ask the seller via QQ or WangWang if he has the product, etc.
Instant messaging is very efficient for business, and the amazing thing is even older people who can barely use a computer know how to use QQ. I hope occidental countries will adopt this way of doing business too, but nobody does better business than the Chinese.
(The next post will be Elijah talking about chicken feet)
8:37 pm
August 2, 2011
OfflineYes Chinese people are on QQ 24/7.
Here instant messaging is disregarded at work and thought to be a pure waste of time. One thing that i find interesting about business in China, is that teh quality of the relation you have with people is more important than the actual content of the conversation.
I think there's a lesson to learn in that. I myself find that "chatting" everyday with colleagues, providers or superiors gives better results than just following hierarchy, procedures or timetables…
Everything can't be "rational".
The downside of this is you have to be connected constantly. The email is popular here because people seem so busy that they always want to delay things and actually believe that they will do it later, which of course they don't.
Yet in my experience more often than not, Chinese providers i met on QQ always ended up talking about romance, love, travel, how they hate their boss or something that shows how busy they really were !
11:18 pm
September 19, 2011
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That is very true.
It always takes Chinese people ages to reply an email but if you're on QQ, things become all miracles. I also find that it's much easier to develop connection and relation with them using QQ because they're more prone to chat random and casual stuff.
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